Privacy Policy — Worxy.co.uk
Last updated: [Insert date]
Website: www.worxy.co.uk
Trading name: Worxy
Data Controller: [Insert business name — e.g., Shift Loads Logistics Ltd]
Jurisdiction: United Kingdom
1. Introduction
Worxy (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal data is handled securely and transparently.
This Privacy Policy explains:
What personal data we collect
How we use it
Your rights under UK GDPR and the Data Protection Act 2018
By using our website, creating an account, or interacting with our services, you agree to this policy.
2. Types of Personal Data We Collect
We may collect the following information depending on your activity:
2.1 Account & Identity Data
Name
Email address
Phone number
Date of birth
Profile photo
Business or employment details
Freelancer verification documents (e.g., ID)
2.2 Payment & Financial Data
Billing details
Bank account information (for withdrawals)
Partial card details (processed by secure third-party payment providers — we do not store full card numbers)
2.3 Usage & Technical Data
IP address
Browser type
Device information
Session logs
Cookies and tracking data
2.4 Content & Communication
Messages between users
Reviews
Service listings and job applications
Uploaded files (portfolio, proposals, attachments)
3. How We Use Personal Data
We process your data lawfully for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Contractual necessity |
| Processing payments, deposits, and withdrawals | Contractual necessity |
| Verifying freelancer identity and eligibility | Legitimate interest / Legal compliance |
| Facilitating communication between users | Contractual necessity |
| Job applications and recruitment processes | Contractual necessity |
| Improving website functionality and user experience | Legitimate interest |
| Marketing communications (if opted-in) | Consent |
| Fraud prevention, platform safety, and dispute resolution | Legitimate interest / Legal compliance |
We do not use your data for automated decision-making without human review.
4. Cookies & Tracking Technologies
Worxy uses cookies to:
Enable account login and session functionality
Improve platform performance
Analyse traffic and behaviour
Personalise content and recommendations
You can manage cookie preferences through your browser settings or via our cookie banner.
5. Sharing Your Data
We only share personal data when necessary with:
Payment processors (e.g., Stripe, PayPal, or alternative providers)
Identity verification partners
Hosting and security providers
Customer support tools (ticketing/chat)
We never sell your data.
Personal information may also be shared when legally required by:
Law enforcement
Courts
Government regulators
6. International Data Transfers
Some service providers may operate outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:
UK GDPR-approved contractual clauses
Adequacy decisions
7. Data Storage & Retention
We retain data only for as long as necessary for:
Account operation
Legal compliance
Dispute resolution
Financial reporting
Typical retention periods:
| Data Type | Retention Period |
|---|---|
| Account data | Until account deletion + up to 6 years |
| Financial transactions | 6 years (legal requirement) |
| Messages and project records | Up to 3 years after account closure |
| Verification documents | Deleted once verification is complete unless required legally |
8. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Request corrections
Request deletion (“Right to be forgotten”)
Restrict processing
Object to data use
Data portability (request export)
Withdraw consent where applicable
To exercise these rights, contact us using the details in Section 11.
If unsatisfied, you may complain to the ICO (Information Commissioner’s Office):
www.ico.org.uk
9. Security
We implement technical and organisational measures to protect your data, including:
SSL encryption
Access controls
Two-factor authentication (where available)
Encrypted payment processing via trusted third parties
However, no platform can guarantee 100% security.
10. Third-Party Links
Worxy may contain links to external websites. We are not responsible for their content or privacy practices.
11. Contact Details
For privacy questions or data requests, contact:
Email: privacy@worxy.co.uk
Registered business address: Add once confirmed
12. Changes to This Policy
We may update this policy periodically. Significant updates will be communicated through:
Email
Dashboard notification
Website notice
Continued use of the platform means you accept changes.